Tax / Taxpayers unhappy with HMRC's automated telephone helplines

Taxpayers have expressed dissatisfaction when using HMRC’s Intelligent Telephony Automation (ITA) on customer helplines with the majority attempting to avoid the system to talk directly to an adviser, according to HMRC research

Tax / Croydon regional hub for HMRC set to open this summer

HMRC has confirmed that it will move staff into its first regional hub in Croydon in south London this summer and plans to open the remaining 12 regional centres by 2022, although some staff will be based in six transitional centres until the final relocations are complete by 2026, reports Sara White

Tax / Treasury responds to pressure over UK broadband speed

Despite newly announced initiatives by the Treasury designed to encourage faster broadband connectivity – the technology which is essential for the operation of HMRC’s flagship Making Tax Digital initiative – independent research shows a strong urban/rural divide in speed of access

Tax / Cyber attack spread from Ukrainian tax software

A Ukrainian tax software company has denied that it was hacked and used to kick-start yesterday’s global cyber-attack

Tax / US perspective: Bitcoin reporting and the taxman

Even though Bitcoin has been present as a cryptocurrency for almost 10 years, there are still few Internal Revenue Service (IRS) regulations on the digital payment system. Mike DeBlis, partner at DeBlis Law explains the implications around reporting Bitcoin for Foreign Bank Account Report (FBAR) purposes

Tax / Deloitte alliance with Thomson Reuters integrates tax compliance software

Deloitte Tax LLP has signed an agreement with Thomson Reuters to combine its global tax technology and intelligence software with Deloitte’s direct and indirect tax services to help companies address increasingly complex regulatory and tax compliance issues for companies operating across multiple jurisdictions

Tax / HMRC withdraws Electronic Data Interchange

HMRC is withdrawing its Electronic Data Interchange (EDI) channel and replacing it with an existing XML service, by April 2018, as part of its plans to align its PAYE services

Tax / Warning on DVLA car tax scam

Driver & Vehicle Licensing Agency (DVLA) is warning about a tax scam which targets drivers using a fake email, supposedly sent by DVLA, including a reference to report phishing as part of the hoax

Tax / MoJ calls for taxpayers to test online tax tribunal appeal service

The Ministry of Justice is in the final stages of the prelaunch trials for the online tax tribunals appeal service and is looking for taxpayers to test the system before the launch

Tax / Accountex 2017: exhibitor highlights and what's new

On 10-11 May, Accountex – the UK’s biggest accountancy exhibition returns to London ExCeL. Here’s a first look at what’s new from some of the exhibitors for 2017, to help you plan for your visit and focus on the major software innovations for accountants and tax advisers:

Tax / Ellison moves to assuage Making Tax Digital timetable fears in letter

The government ‘remains committed to the digital future of the tax system’ despite the forthcoming general election, financial secretary to the Treasury Jane Ellison claimed in a letter to the House of Lords Economic Affairs Committee

Tax / HMRC clamps down on online trader tax defaulters

HMRC is imposing increasingly harsh penalties on small scale online retailers using internet marketplaces and who underpay their tax, according to research by Moore Stephens

Tax / Browne: HMRC IT system fault costing taxpayers

Crucial aspects of HMRC’s IT system appear to be dysfunctional as it is seeking to digitise, and it is costing taxpayers, says Bishop Fleming head of tax Andrew Browne

Tax / HMRC launches Making Tax Digital pilot

HMRC has launched its Making Tax Digital for business pilot to test out its new reporting system, with a year to go before businesses with turnovers above the VAT threshold  are required to switch to digital records and provide quarterly summary updates from April 2019

Tax / HMRC launches fraud hotline

HMRC has launched a new hotline for the public to report fraud and evasion, replacing the existing two separate tax evasion and customs hotlines with one, in a bid to streamline information gathering on tax fraud